Terms of service

Terms of Service – Medinye

Effective Date: 01 July 2026

Welcome to Medinye. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from www.medinye.in, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. About Us

Medinye is an Indian wellness brand offering premium natural and wellness products, including honey, shilajit, and other Himalayan wellness products.

Website:
www.medinye.in

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information provided by you is accurate and complete.
You will use the website only for lawful purposes.

3. Product Information

We make every effort to ensure that product descriptions, images, pricing, ingredients, and specifications are accurate.

However:

Product images are for illustrative purposes only.
Natural products may vary slightly in colour, texture, aroma, or appearance.
Minor variations do not constitute defects.

4. Pricing & Payments

All prices are displayed in Indian Rupees (INR).
Prices are inclusive of applicable taxes unless stated otherwise.
Payments are processed through secure third-party payment gateways.
We reserve the right to modify prices without prior notice.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors.
Cancel orders suspected of fraud or misuse.
Cancel orders where products become unavailable.

If payment has already been received for a cancelled order, the applicable refund will be processed.

6. Shipping & Delivery

Delivery timelines provided on the website are estimated and may vary due to:

Courier delays
Weather conditions
Government restrictions
Remote delivery locations
Other unforeseen circumstances

Medinye shall not be liable for delays beyond its reasonable control.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review the policy before placing an order.

8. Intellectual Property

All content available on this website, including but not limited to:

Logos
Product images
Product descriptions
Graphics
Website design
Text
Trademarks

is the property of Medinye and may not be copied, reproduced, distributed, or used without prior written permission.

9. Acceptable Use

You agree not to:

Misuse the website.
Attempt unauthorized access.
Upload malicious software.
Interfere with website functionality.
Use automated tools to extract website content.
Engage in fraudulent transactions.

10. Health Disclaimer

Our products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on this website is for educational and informational purposes only and should not be considered medical advice.

Please consult a qualified healthcare professional before using any wellness product if you are pregnant, nursing, taking medication, or have any medical condition.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Medinye shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.